• Policies •

& Rates

We are delighted that you have chosen to stay with us at the Heritage House. To avoid misunderstandings and to assure that all guests have a pleasant stay, these Policies are necessary.


Reservations must be made at least 24 hours in advance of your stay.


Standard Rates PER NIGHT & TAXES:

Courtroom - $120 double occupancy

Classroom - $135 double occupancy; $15 each up to 2 additional persons, per night

Route 66 Room - $20 for 1 guest or $30 for 2 guests with booking of one of the other rooms. Occupants of the Route 66 Room must share the bathroom with the Guest Room reserved.

Maximum Daily Rate - $350

All rates include room, breakfast, parking, WI-FI access, use of living room & dining room, complimentary Refreshment Center and daily cleaning.

All charges and services are subject to the addition of applicable state and local taxes.

Check-Out is by10AM local time and Check-In is after 3PM local time. Other times may be arranged. Complimentary luggage storage may be arranged. A fee of $75 will be assessed at checkout for a lost, unreturned or damaged key. Persons holding over without approval will be charged the Maximum Daily Rate.

Speicific serving time can be selected by guests anytime between 6-9AM in the dining room  Other times may be arranged (discuss with us at check-in). Requests and inquiries about food allergies and dietary restrictions must be made at the time of reservation. Breakfast visitors are welcomed if space allows and the Registered Guest tells us by 6PM the evening before. Cost: $6.00 per visitor.

Must be 21 years or older. Your confirmation letter is your commitment to us that you are reserving a room and our commitment to you that your room will be ready and waiting for you. Consequently, we require that you call us at least 48 hours ahead of your check-in date to change or cancel your reservation.

Complimentary chilled soft drinks, bottled water, seasonal fruit, and light snacks are available to guests 24x7 in the dining room. Products containing peanuts or other food allergens may be present. Please do not take food or drink to guest rooms. Trays located on top of the microwave are provided for guests to carry snacks to the living room or front porch.

Unfortunately, Heritage House is not able to host pets. However there are several boarding facilities in the area. Well-behaved children 12 and older are welcome if accompanied by an adult at all times. Heritage House provides no babysitting service.

The ambience of Heritage House is its location within a historic residence. All guest rooms are on the second floor. We regret that rooms are not ADA accessible. We can recommend nearby ADA accessible hotels.

For safety and health, Heritage House is smoke free (includes both traditional tobacco burning and e-cigarettes). Open flames are NOT allowed, which means candles, incense, matches, and any other flame or smoke producing device. Smoking or open flame will result in a Cleaning fee (see, Disruptions, below) and you’ll be asked to leave.

For the health and safety of guests and residents, Heritage House is a non-alcohol and drug-free inn, and this includes marijuana. Possession of illicit drugs or consumption of alcohol is a Disruption, see below. Thank you for respecting this standard.

Safe and lawful possession of firearms is allowed. Firearms MUST be safely secured in your room or vehicle. NO OPEN CARRY; either concealed carry or use of a closed gun case/bag is required for all guns. Accidental or intentional discharge is a serious Disruption and has consequences, see below.

Flowers, limo service, special event tickets, fax, etc. may be procured on your behalf by special arrangement with management. Actual cost plus 15% convenience fee will be assessed at check-out.

Courtesy transportation may be available to/from Amarillo Rick Husband International Airport (AMA) and Tradewind Field (TDW). Inquire at booking for availability.

Heritage Hosue is located at the southern edge of downtown Amarillo. It is a pleasant and generally safe neighborhood, but crime can occur. Do not leave valuables, electronics, or tempting items visible in your vehicle. Lock your car. Lock your room. Lock the front door upon entering and leaving.

Heritage House will make reasonable attempt to contact a Registered Guest regarding lost and found items. Guest is responsible for arranging shipping or C.O.D postage for the return of an item. After 30 days, unclaimed lost or mislaid items become the property of Heritage House.

Registered Guest is liable for all damages/loss to Guest room and common areas caused by Guest, other members of the Guest’s party, or their invited visitor. Normal wear excluded. Heritage House is not responsible for loss of valuables unless otherwise provided by law.

Heritage House is both a private residence and public guest rooms/ common areas. Please be mindful of voices and other noise between 11PM to 6AM. Persons who make unreasonable noise, engage in or allow unruly behavior or disruption, or is intoxicated, or violates other Heritage House Policy may be asked to leave the premises, regardless of the hour. Registered Guests are responsible for the conduct of other members of the party and any visitors. If a Registered Guest is asked to leave, then there is no refund for that night’s stay and, all subsequent nights on that reservation will be canceled without penalty. If a guest is allowed to remain in lieu of arrest or despite the accidental discharge of a firearm or having an open flame, then the Registered Guest will be assessed the Maximum Daily Room Rate for that night’s stay, all remaining nights on the reservation cancelled, and the cost of damages assessed and a Cleaning fee of $250 assessed to their credit card.

By using a credit card to reserve or pay for a room you authorize Heritage House to charge and collect all room rates, taxes, fees, damages, and other charges incurred during your stay plus any damages discovered after you depart. We gather and use your information only for the purposes of your stay at Heritage House. We will also use your information to contact you about Heritage House promotions, unless you opt out of such communications. Your information is kept secure and not retained beyond the period of business necessity. Heritage House does not share or sell your information to anyone. (Information may be shared with law enforcement or emergency responders for their official business.). Credit card processing services are provided to Heritage House by Quickbook Payment (Intuit). See that company website for applicable privacy policies, data protections and security certifications.